Refunds, Returns & Exchanges Policy

At Exclusive B2B, we operate as a business-to-business (B2B) supplier. Please read our policy carefully before placing an order.

Returns & Refunds

We do not accept returns or provide refunds for reasons such as:

• Incorrect sizing
• Change of mind
• Unsold stock
• Customer preference

As a reseller, it is your responsibility to review product descriptions, measurements, and sizing information before purchasing.

Damaged or Incorrect Items

In the rare event that an item arrives damaged, faulty, or we have supplied the incorrect product, you must notify us within a respectable time frame of delivery and provide clear photographic evidence.

Once reviewed and approved, we will offer either:

• A replacement item (where available), or
• A refund for the affected item.

Claims submitted outside of this timeframe may not be accepted.

Exchanges

We do not offer exchanges for sizing, colour preferences, or changes of mind.

Wholesale & Dropshipping

All products are available for both dropshipping and bulk purchasing. Bulk purchases may qualify for reduced pricing where applicable.

By placing an order with Exclusive B2B, you acknowledge and agree to these terms.

These policies are in place to ensure fair and efficient service for all members and customers.